FAQs
FAQs | Frequently Asked Questions
Our Products
What is Print On Demand?
Print on demand (POD) is a business model where products, such as apparel, accessories, or home decor, are produced only when an order is received. This eliminates the need for inventory management and upfront costs.
With a POD business, designs are digitally printed on demand, allowing for customization and flexibility. Plus, with print on demand services, everything after the sale, from digital printing to order fulfillment and shipping, is handled by our supplier.
Where are your products produced?
All our products are made in the USA.
Website Order Questions
How much does the shipping cost?
We manage domestic free shipping in the USA for all the products in the store. Learn more about our Shipping Policy: https://yogaloversgifts.com/policies/shipping-policy
What countries do you ship to?
We only sell and ship in the USA.
How long take to process the product?
Processing the product takes between 3-7 business days, depending on the product and the provider. Learn more about our Shipping Policy: https://yogaloversgifts.com/policies/shipping-policy
What is the delivery time?
Because our products are Print-on-Demand, the shipping options will vary depending on the product and the provider. In general, we manage Standard Shipping: 3-7 Business Days. Learn more about our Shipping Policy: https://yogaloversgifts.com/policies/shipping-policy
Where can I find the status of my order dispatch confirmation email?
Please make sure to check the email account you used to place your order. Your order confirmation email is sent automatically after you place your order. If you don't see it in your inbox, please check your spam folder and search your email account for your order number or 'Yoga Lovers Gifts'. You will receive your tracking number confirmation email shortly after your order has been shipped.
What payment method do you accept?
We manage PayPal and accept all major credit cards, including Visa and Mastercard.
How can I handle it if my payment didn't go through?
If you are using a credit card and encountering issues, it may be related to your bank. We kindly recommend reaching out to them to address the matter or considering the use of an alternative card or payment method.
I enter the wrong delivery address. What should I do to fix this?
We cannot change your address after your order is placed. Please check that your address is correct during checkout, as you will be responsible for retrieving your order once it's delivered.
Returns & Refunds
Can I change my order?
After your order is placed, it will be sent to the print provider for quick processing, ensuring that you receive your product as soon as possible. Unfortunately, we are unable to cancel or modify your order once it has been received. Please review your product selection and delivery address carefully before checkout.
Can I return my order?
If you have changed your mind about your purchase, we don’t accept returns because our products are print-on-demand. After we send it for processing, we can’t make changes. Our products are unique. This also means that returns and exchanges are not supported if you ordered the wrong size, or color, or changed your mind. Please, learn more about our Returns and Refunds Policy: https://yogaloversgifts.com/policies/refund-policy
What can I do if my product is damaged?
In case of a damaged product or a manufacturing error, contact us immediately at carvalhocatarina237@gmail.com and provide a clear photo showing the issue and a full description. Please, learn more about our Returns and Refunds Policy: https://yogaloversgifts.com/policies/refund-policy
General Questions
Do you offer discounts?
As a starting small business, we aim to keep our prices competitive. Stay updated on our social media www.pinterest.com/yogaloversgifts or sign up for our newsletter to be the first to know about promotions and new launches. Enjoy free shipping on all products for added savings.
Do you accept partners or collaborators?
If you have an idea for a collaboration or social activities, please don't hesitate to contact carvalhocatarina237@gmail.com. We would be delighted to further discuss this with you.